FAQ: Answer

What is your refund policy?

We are happy to refund any remaining sessions on your account provided it is within 12 months of purchase. However, please note we cannot refund any sessions that you have already had. All personal training sessions expire within 12 months, so if you want a refund after this period then it will not be possible. The exception to this is the 28-Day Body Blitz, which must be used within 5 weeks of purchase.

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What our clients say

So, I came to Carlos after having my second child and not being able to shift the last bit of weight as timely as I wanted to… GREATEST DECISION EVERRR! Carlos is an amazing trainer… kind, personable, patient. He trains you like a beast but understands that your best can be different each day. I love the fact that he is flexible with his training regime and doesn’t stick rigidly to a pre-planned work out. He is also very helpful with nutritional advice and doesn’t mind you bombarding his phone with your meals! He’s an all-round good guy, can’t recommend him enough, but don’t take my word for it… If you want to look after yourself by way of keeping fit, give Carlos a go… he even gives you a free taster session!!

Christina George-Stone

Carlos is a great guy and fun to work out with. (You’ve got to enjoy doing it otherwise, you won’t continue!) I have gone to other Personal Trainers, and I think Carlos is the best that I have had. I think this is probably because he is running his own business rather than just an employee at a company. I think this results in Carlos taking a closer interest in your workouts and progress. I’ve been going to Carlos for a couple of months now and I see a real difference in my body.

Brian Blaisdell

I really enjoy Carlos’s half an hour training session. More so than previous trainers I have worked with when an hour seems too long and can become tedious. Carlos’s gym is great – perfect size for one-to-one sessions and he has all the cardio equipment you might want for a warm-up or to continue your workout. He’s also a great boxing trainer. Highly recommended.

Tracy Waxman

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