FAQ: Answer

What is your cancellation policy?

We have a strict 24-hour cancellation policy in place, which gives clients enough time to cancel any upcoming sessions in the diary. A 24-hour window means that other clients can then book online at fairly short notice if a slot becomes free on MindBody. Sessions can be booked up to within an hour of their start time. All cancellations must be made online and not sent directly to Carlos via email, what’s app, text message, Instagram, or Facebook.

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What our clients say

I’m so happy to have discovered The Carlos Method this year. I’ve dabbled a bit with other trainers and gyms/classes in the past, but this is the best service I’ve found by far. Carlos is a brilliant trainer and clearly so dedicated to what he does. It’s a very welcoming environment and the 30-minute format works well in terms of intensity + time effectiveness. Carlos also always ensures to tailor everything to my needs (and remembers my strengths & weaknesses so I feel in safe hands). Before/after your sessions you are also allowed to use the gym facilities to do additional cardio etc. which makes it super value for money. I would highly recommend to people of all ages and abilities.

Heather Makin

My teenage son has been going to Carlos regularly over the last couple of years. Carlos has a great understanding of what is needed to get fit and stay motivated and he delivers his sessions with energy and kindness. Such a great place – I highly recommend!

Louise Parsons

Carlos is a great guy and fun to work out with. (You’ve got to enjoy doing it otherwise, you won’t continue!) I have gone to other Personal Trainers, and I think Carlos is the best that I have had. I think this is probably because he is running his own business rather than just an employee at a company. I think this results in Carlos taking a closer interest in your workouts and progress. I’ve been going to Carlos for a couple of months now and I see a real difference in my body.

Brian Blaisdell

Carlos Method Fitness on Instagram

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