FAQ: Answer

How do I cancel a PT session?

If you would like to cancel a session this must be done online and with at least 24 hours notice before the start of your session time. Cancellations can either be done through the Mind-body desktop version, or the app. Please note that Carlos cannot accept calls, text messages, or what’s app’s regarding late cancellations and any attempt to do will still result in a late charge. We continue to invest into our MindBody subscription so that this aspect of the business is taken care of automatically.

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What our clients say

My teenage son has been going to Carlos regularly over the last couple of years. Carlos has a great understanding of what is needed to get fit and stay motivated and he delivers his sessions with energy and kindness. Such a great place – I highly recommend!

Louise Parsons

I’ve been training with Carlos since October 2021 and have loved every minute! I can fit the 30-minute sessions around my life which has helped me to be consistent with my visits – knowing that it’s only half an hour out of my day means I’m far less likely to cancel when work / life gets busy. Carlos is great at motivating me and he pushes me to work harder than I ever would on my own, but without the harsh, drill instructor quality that some trainers have. My fitness level has significantly improved over the past few months and I’m feeling stronger and have more energy than I did before I started my sessions. I’d really recommend anyone to have a book themselves in for a workout!

Charlotte Leighton

I really enjoy Carlos’s half an hour training session. More so than previous trainers I have worked with when an hour seems too long and can become tedious. Carlos’s gym is great – perfect size for one-to-one sessions and he has all the cardio equipment you might want for a warm-up or to continue your workout. He’s also a great boxing trainer. Highly recommended.

Tracy Waxman

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